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 1、One to guide the installation and commissioning:

Equipment installation, the company will send experienced engineers and technicians on-site guidance installation and commissioning until the device is normally put into operation. Device debugging run jointly by the parties and the relevant departments of the product acceptance criteria for the overall acceptance.


2、Second, technical training:
According to user requirements, the company will depend on the specific circumstances were engineering and technical personnel to the scene to conduct technical training on operation of equipment, operation and maintenance personnel.


3、Third, the warranty period, free repair kits:
Failure due to product quality problems caused by the product warranty period, I provide free maintenance services, free of charge to replace the damaged components, accessories. The warranty period to pursue life-long paid warranty.


4、Fourth, the rapid speed of response:
General technical services arrived on the scene within 12 hours
General maintenance services arrived on the scene within 12 hours
The key components or replacement parts arrived within 24 hours of on-site service

 

1、Provide after-sale technical support:
The company established the Marketing Services Department dedicated customer service and to provide users with pre-sales, technical advice in the sale, sale and supervision of installation, commissioning, maintenance and on-site technical training services to resolve the issues raised by users, collect user opinions. If the user equipment the requirements of the transformation and expansion, the company will be timely and accurate support. Marketing Service Helpline, the user calls, accepted by the full-time engineers to ensure that users in the process of using the device, and timely technical support and services.